Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. We have a 10-day return policy, meaning returns are valid up to 10 days after receiving your package.

To start a return, you can contact us at lunefitz@gmail.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Damages and issues

Please inspect our order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

Please get in touch if you have questions or concerns about your item.

Unfortunately, we cannot accept returns on sale items.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. If you’ve done all of this and you still have not received your refund yet, please contact us at lunefitz.info@gmail.com